At Simply Super Pty Ltd your privacy is essential to us. Any information provided to us will be held in accordance with the Privacy Act.
Privacy Policy
At Simply Super we believe privacy online is paramount. Please find further information below on our privacy policy and how Simply Super as well as this website respect your right to your privacy. This privacy policy sets out in detail what data we collect and how it is used. At Simply Super we strive to uphold customer service, professionalism and respect to each individual we communicate with to the highest standard.
Website traffic
Simply Super owns and operates the website
https://www.simplysuper.au
We then collect anonymous user data that is then used internally.
Facebook Pixel and Google Analytics
Simply Super uses Facebook pixel and Google Analytics to collect standardised informations about the visitors and traffic to the websites including but not limited to: time spent on websites, what pages were viewed, which links were clicked etc. the data
provided by Facebook (Meta) and Google Analytics in no way allows us to identify any individual as the data provided is anonymous. Please note Google Analytics and or Facebook (Meta) may place a cookie on devices that interact with the website to allow the service.
Hosting
Our website (https://www.simplysuper.au) and emails (info@simplysuper.au) are hosted by CrazyDomains which are compliant with all privacy laws, regulation and international online security standards.
Emails received
As previously stated, our email service is provided and hosted by CrazyDomains. Emails that we receive are then stored on their servers.
Complaints
At Simply Super we intend to uphold the highest of level of customer service, professionalism and respect to everyone. If you would like to make a complaint you can contact us via the email info@simplysuper.au and we will aim to resolve the issue
internally in a timely and respectful manner. Please be as detailed as possible as we appreciate any and all feedback given and aim to resolve any issue identified.
Withdrawing consent
When we are processing any of your data that we needed to ask your permission for you can withdraw consent at any time during the process. If you would like to do so please contact us by email info@simplysuper.au
Deletion of data
You may ask for data you have provided to us to be deleted from our systems under some circumstances. We will delete this from our systems when this requested and approved by management when this is possible (for example, there is no legal purpose for Simply Super to continue holding your data). If you would like to have your data forgotten by our services please email us at info@simplysuper.au
Access to your own data
If you would like to know what data we do hold in relation to you specifically, how we process it and provide a copy of the data, you have the right to and will be provided to you free of charge within a month of your request. For your security we will need to verify your identity before providing any information and may need to contact you further to ensure we understand and have delivered the information you have requested to your satisfactory.
If you would like to start this process please email us at info@simplysuper.au
Disclosing of information
Unless it is lawful or required by law for us to do so, Simply Super does not share any personal data provided by yourself with any unauthorised third parties.
How to contact us
If you believe there is something not covered in this privacy policy and you have any other questions about how we collect and use your information please contact us at
info@simplysuper.au
Privacy policy updates
Over time, we may update or change particulars of this privacy policy to enhance client privacy
or as required by law.
